Privacy Policy
Lightning Strike Inc. (“CyberLSI,” “Company,” “We,” “Our”) respects your privacy and is committed to protecting it through our compliance with this policy. This document details the types of information we may collect or that you may provide when you access, use or register with CyberLSI’s website and mobile application (collectively “Services”) and our practices for using, maintaining, protecting and disclosing that information.
Please read this carefully to understand our policies and practices regarding your information and how we will treat it. By using or registering with our Services, you agree to this Privacy Policy. Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates as it may change from time to time.
Information We Collect and How We Collect It
We collect information from and about users of our Services:- Directly from you when you provide it to us.
- Automatically when you use the Services.
Information You Provide to Us
When you use or register with the Services, we may ask you to provide information by which you may be personally identified, such as your name, employee ID, postal address, email address, telephone number, location, bank account information, debit card information, credit card information and any other identifier by which you may be contacted online or offline (“Personal Information”). This information includes:- Information that you provide by filling in forms in the Services. This includes information provided at the time of registering to use the Services, using the Services and requesting help.
- Details of transactions you carry out through the Services and of the fulfillment of your orders. You may be required to provide financial information before placing an order through the Services or receiving payment.
- Records and copies of your correspondence (including e-mail addresses and phone numbers), if you contact us. We may also ask you for information when you report a problem with the Services.
- Your responses to surveys that we might ask you to complete for marketing, research and development purposes.
Automatic Information Collection
When you download, access or use the Services, it may use technology to automatically collect:- Usage Details: When you access and use the Services, we may automatically collect certain details of your access to and use of the Services, including traffic data, location data, logs and other communication data and the resources that you access and use on or through the Services.
- Device Information: We may collect information about your computer, mobile device and internet connection, including the device’s unique identifier, IP address, operating system, browser type, mobile network information and the device’s telephone number.
Local Storage, Cookies, Web Beacons, and Tracking
Our Services may use local storage and cookies, which are small text files intended to make the Services better for you to use. Cookies retain preferences, store information for things like shopping carts, and provide tracking data to third-party applications like Google Analytics and Google Firebase. You may disable cookies in your browser. Refer to your browser’s help section for guidance. Linked third-party websites may also use cookies. We cannot control the use of cookies by these third parties. For more information, contact them directly. We may also employ software technology known as “web beacons” or “clear GIFs,” which help us track content effectiveness. These do not store on your hard drive or collect personally identifiable information. We may use third-party analysis and tracking services to understand how you use our services and to offer you an improved and safer experience. Usage information will be deleted when no longer required, and anonymized before sharing with third parties.Use of Personal Information We Collect
We may use the information we collect from you in the following ways:- To set up your account with us.
- To perform transactions through the Services and third-party service providers.
- To personalize your user experience and deliver content and offerings of interest.
- To send confirmations, invoices, updates, security alerts, and support messages.
- To conduct aggregated analysis of service performance and marketing impact.
How We May Share Information We Collect
We may share personal information as follows:- With your consent for third-party marketing (subject to their privacy policies).
- With third-party service providers (e.g., payment platforms).
- With third-party rating/review services to aggregate feedback.
- With third-party CRM platforms for marketing.
- In business transactions (e.g., mergers, acquisitions) in aggregate and anonymized form.
- To respond to lawful requests or legal processes.
- To protect the rights and safety of CyberLSI, our users, and others.
- With contractors who need access to perform work (with consent).
Legal Basis for Processing Personal Information
We collect personal information based on:- Contractual necessity
- Legitimate interest (not overridden by your rights)
- Your consent
- Legal obligations or protection of vital interests
Data Retention
We retain personal information as long as we have a legitimate business need or legal requirement. When no longer needed, we delete or anonymize the data. If deletion is not possible (e.g., backups), we securely store and isolate it.Security of Your Personal Information
We use SSL encryption and trusted database partners to protect your data. Despite our efforts, no system is impenetrable. Please keep your passwords confidential and notify us if you suspect misuse.Your Data Protection Rights under the CCPA
If you are a California resident, you have the right to:- Request disclosure of collected personal information (categories, sources, purpose, and third-party sharing) for the previous 12 months.
- Request deletion of your personal information (with exceptions).
- Opt-out of the sale of personal information.
Your Data Protection Rights under the GDPR
If you are in the EEA, you have the right to:- Access, correct, update, or request deletion of your personal information.
- Object to or restrict processing, or request data portability.
- Withdraw your consent at any time without affecting prior processing.
- Opt-out of marketing at any time.
- File a complaint with a data protection authority.